Types of mobile money scams and fraud
Anonymous calls from fraudsters: Customers receive calls from fraudsters after deposits to transfer funds received with the claim being airtime. False Promotion: Customers are lured to authorize cash out transaction with the claim of winning Mobile Money promotion.
Cash out Fraud: Customers are pushed payment approval prompt and lured to enter their pin code in order to receive price won through Mobile Money. False
Promotion: Customers are lured to visit merchant point to redeem price won
through Mobile Money.
Scam: Fraudsters calling to dupe customers under the pretext of delivering goods from abroad. Some fraudsters call and ask for specified amounts to be deposited into a mobile money account, in exchange for goods from relatives/friends from abroad.
False Cash out SMS: Fraudsters send false cash out messages to merchants for authorization of which the physical cash is issued by the merchant to the fraudster without the equivalent e-cash.
False Promotion SMS: Fraudulent consumers send fake SMS to agents either from their own handsets or generated from computers. The SMS looks genuine to the recipient.
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